Lotto Wizard Legal and Policies

Responsible Play

Lotto Wizard is analysis software, not a winning promise.

Lotto is a game of chance. Lotto Wizard helps customers review entries, understand line structure, and keep saved workflows; it cannot guarantee a win or predict the future. If gambling is causing harm, call the National Gambling Helpline on 1800 858 858, available 24/7 in Australia.

Website Terms

Public site and customer access terms

Lotto Wizard is licensed desktop software published by GavDen Labs.
Access to downloads, account features, and support resources may depend on purchase status and account access.
Primary public contacts are [email protected] and [email protected].

Privacy

What the product and site may collect

The desktop app currently stores customer-facing activation and access details locally on the customer machine.
The website and support services may collect customer identity, contact, and order details where needed for support or purchases.
Payment details are handled by the chosen checkout provider rather than stored directly by the app.

Refunds

Simple commercial rules customers can understand

Refund requests are reviewed against purchase status, activation status, and applicable consumer law.
Upgrades are priced as the difference between editions rather than forcing a full repurchase.
The price shown at checkout governs the sale, including any promotional pricing in place at that time.

License

Core, Plus, and Pro licensing framework

Customers purchase a license tier, not ownership of the underlying intellectual property.
Each edition defines the level of access and features available under that license.
Support can assist with reactivation questions when needed.

Customer Help

Need help or have a commercial question?

Use support for product help and sales for commercial enquiries or edition questions.

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